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The information provided here is for PLC Direct customers and partners who have questions about our terms, policies, shipping and product information.

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Terms of Service

Overview

This website is operated by PLC Direct. The terms “we,” “us,” and “our” refer to PLC Direct. By using this website, you agree to abide by all terms, conditions, policies, and notices provided here. By visiting our site or purchasing from us, you engage with our “Service” and consent to be bound by these Terms of Service (“Terms”), including any additional terms referenced herein or accessible via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms of Service carefully. Accessing or using any part of the site signifies your acceptance of these Terms. If you do not agree, please do not use our site or services. Any new features or tools added to the store are also subject to these Terms of Service. You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms by posting modifications to our website, and it is your responsibility to review this page periodically for changes. Continued use of the site following any changes constitutes your acceptance of those changes. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

1. Online Store Terms

By accepting these Terms, you confirm that you are at least the age of majority in your region, or that you have obtained consent to allow any minor dependents to use our site. You agree not to use our products for illegal or unauthorized purposes or violate any local laws (including copyright laws) in your use of the Service.Any violation of the Terms will result in an immediate termination of your Services

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across networks to meet technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, sell, or exploit any part of the Service without our express written permission.

3. Accuracy and Timeliness of Information

We are not liable if information on this site is inaccurate, incomplete, or outdated. The content is for general informational purposes only. Any reliance on this material is at your own risk. We reserve the right to modify the contents of this site at any time.

4. Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without prior notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service.

5. Products or Services

Some products or services may be available exclusively online with limited quantities and are subject to our Return Policy. We strive to display product colors and images accurately but cannot guarantee exact color representation. We reserve the right to limit the sales or quantities of products, discontinue products, and void offers as needed.

6. Accuracy of Billing and Account Information

We may limit or cancel orders and may attempt to notify you if changes are made. You agree to provide current, complete, and accurate information for all purchases.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available,” without warranties. Your use of these tools is at your discretion, and we are not liable for any issues arising from third-party tools.

8. Third-Party Links

Our site may contain links to third-party sites not affiliated with us. We are not responsible for the content, accuracy, or interactions with these third-party websites.

9. User Comments and Feedback

By submitting comments or feedback, you grant us unrestricted rights to use, edit, and publish them. We reserve the right to monitor and remove content that violates any terms or is deemed inappropriate.

10. Personal Information

Our Privacy Policy governs the submission of personal information.

11. Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions on the site without prior notice, even after an order is placed.

12. Prohibited Uses

You may not use the site or its content for unlawful purposes, to solicit others for unlawful acts, or to violate any laws. We reserve the right to terminate your use for violating these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted or error-free service. Use of our service and products is at your risk, provided “as is” and “as available” without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service.

14. Indemnification

You agree to indemnify and hold PLC Direct and our affiliates harmless from any claims, including attorney fees, arising from your violation of these Terms.

15. Severability

If any part of these Terms is deemed unenforceable, the remaining provisions remain in effect.

16. Termination

These Terms are effective until terminated by you or us. You may end this agreement at any time by discontinuing use of our site and Services. We may terminate the agreement if you violate any provision of these Terms.

17. Entire Agreement

These Terms and any policies or operating rules constitute the entire agreement between you and PLC Direct, superseding prior agreements.

18. Governing Law

These Terms are governed by U.S. law.

19. Changes to Terms of Service

You may review the most current version of the Terms at this page. We reserve the right to update these Terms at any time, and it is your responsibility to check this page periodically. Continued use after changes signifies acceptance.

Questions about the Terms of Service should be sent to us at support@plc-direct.com.

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PLC Direct, LLC provides reliable automation spares with great customer service right when you need them. The surplus, refurbished, and used products sold on this website are sourced by PLC Direct, LLC through independent suppliers. PLC Direct, LLC is not an authorized distributor for, or representative of, the manufacturers listed on this website. We do not make any claims as to any quality control measures applied to any of the products listed on this website – these products may vary as to their country of origin, including accessories, packaging, and other material related to the product. Manufacturers may not provide technical assistance and software licenses may be void. This website has not been endorsed or approved by any manufacturer or tradename listed herein. Any depictions, designated trademarks, brand names, or brands listed on this website are the property of their respective owners.

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